As soon as your package is safely received and recorded in your account, Forwardme will promptly send you an email notification. This is to ensure that you're always in the loop regarding the status of your orders.

If you haven't received our email, we recommend checking your spam or junk mail folder. Occasionally, email providers may mistakenly filter our notifications.

Even in the absence of an email, you can rest assured that you will never miss an update. You'll receive a notification directly within your Forwardme account, giving you access to your package status at any time, from anywhere.

At Forwardme, we believe in keeping our valued customers well-informed every step of the way. Please bear in mind that, due to high volume of incoming packages, there might delays on the processing time of the packages after they arrive at our warehouse.